Water Application once completed can be delivered to City Hall during normal office hours along with the Deposit paid by Cash, Check, Money Order or emailed to [email protected] along with the Deposit paid by Credit Card.  A copy of Drivers License for each tenant signing the application must be submitted along with a copy of the rental agreement or closing documentation for property recently purchased. Please note this is to establish water service and there is a 2.85% service charge for credit/debit card transactions.

City utility bills may be paid in person at City Hall or by mail with cash, check, money order or credit/debit card as well as online with a credit/debit card, you will need your account number and amount due. Please note there is a service charge for credit/debit card transactions.

To pay your bill by phone: 866-883-5442

Utilities - Private

Electricity (Not affiliated with the City of Ladonia)

Oncor Electric

For new construction visit Oncor:  NEW CONSTRUCTION (oncor.com)

Report outages at 888-313-4747 or visit stormcenter.oncor.com for estimated restoration info to allow you to plan and safely await repair.
Report Street Light outages to 888-313-4747 or visit Oncor Street Light Outage Reporting.

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To Select an Electric Provider: Texas power to choose | Call 866-260-3108 for TX Electric Rates (choosetexaspower.org)

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Natural Gas Service (Not affiliated with the City of Ladonia)

Atmos Energy
Customer service: 1 (888) 286-6700  
Emergency: 1 (866) 322-8667

Emergency Services

Ladonia Volunteer Fire Department 

Fire Chief: Grady Howard
Phone (903) 367-7979
Fax (903) 367-7211
Email [email protected]

Emergency 911

Fannin County Sheriff Non Emergency 
(903) 583- 2143
Emergency 911